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Five Lessons from the Derecho

Del. Surovell shares five lessons learned from this weekend's storm.

The storm of June 29, 2012 will go down as one of the more memorable moments of Mother Nature in the Lee-Mount Vernon area.  I pulled into my driveway around 9:30 p.m. while listening to WTOP.  There was no mention of a pending storm.  Within an hour, the trees in my yard were wildly swinging around.  After we lost power and my natural gas generator didn’t automatically come on, I ventured outside to turn it on manually and the battery exploded.  Lesson #1 – Stay inside the house during a Derecho.

While everyone in the 44th District will probably not be fully restored by the time this newspaper is delivered, substantial progress has been made on restoration of service.  If you continue to have difficulty getting service restored, please contact my office at 571.249.44TH (4484) and we will do our best to get you assistance.

Through Monday night, my legislative aide, Megan Howard, had fielded at least forty constituent service calls.  No one was angry or rude.  Everyone seemed to understand the magnitude of the storm and the difficultly with restoring power.   Lesson #2 – my constituents are patient and caring people.  I want to thank everyone this week for the patience and understanding they showed with the situation, and with all the help you gave your neighbors.  These events bring out the best in people.

I also want to thank Dominion Power who provided updates about every twelve hours and had live outage maps so everyone could see that they were not alone in Northern Virginia.  Lesson #3 – information dissemination is critical.  Please make sure you sign up for my email list so I can get information out to you in the future. 

Going forward, please remember that the Commonwealth of Virginia regulates insurance.  If anyone has difficulty with insurance claims, do not hesitate to contact my office in case we need to ask the Bureau of Insurance to intervene in any coverage disputes. 

Lesson #4 – Climate change is real.  The evidence of climate change is overwhelming.  I’ve never seen a Derecho like this living here for 40 years.  Hurricanes are more frequent, flowers come up in March, massive wildfires are spawning out West, 15,000 temperature records were broken in March, 2012, and 1928 temperature records broken between June 24-30.  This will not be the last Derecho I see in my lifetime.

As we struggled with power outages, this event also reminded me of Hurricane Isabel in 2003.  In my community of Tauxemont, we went without power for seven days and because we are on a separate water system and had no generator, that also meant going without water.  You never realize how important water is until you don’t have it.

Isabel was also fresh in my mind for another reason.  In 2011, the General Assembly enacted legislation deregulating various aspects of home telephone service including the requirement that Verizon string a hard wire line to every new home if there is “adequate” wireless phone service. 

I was one of only 28 Delegates and 11 Senators who voted against this legislation.  Most “no” votes were from rural areas.  I remember sitting on the floor wondering how people were supposed to call 911 if they cell phone battery was dead or a cell phone tower was out. 

Mobile phone service was practically non-existent in the aftermath of this storm and often it took me 10 minutes to get a call through. Ten minutes is the difference between life and death in an emergency.  Lesson #5 – call me a curmudgeon, but there is no such this as “adequate” wireless phone service. 

Land lines still have their place today and people ought to have the choice to have one if they want without being charged a fortune.  Verizon is still not happy with me because of my vote on that bill, but this storm is a classic example of why we should have never passed that legislation.  I hope we revisit this issue, but big business tends to run the agenda in Richmond and I doubt it will come back up. 

In the aftermath of the Derecho of 2012, please let me know if there are any issues I can help your family resolve.  It is an honor to serve as your state delegate.

Kristy July 5, 2012 at 03:58 pm
I am a 100% believer in land lines, they need to be the traditional Ma Bell POTS analog lines though. All land lines are not created equal. Your land line should not require power.
Curveball July 5, 2012 at 06:38 pm
A tree toppled two years ago by the blizzard cut our electricity, cable/FIOS and telephone land-line service for two or three days. I have two telephone lines. One is FIOS and the other, provided by my employer, because I work from home, was land-line. The FIOS phone line was back within a couple of days.
But two weeks later I was still calling Verizon and getting no certain answer on when they might get to fixing it. I preferred having the land-line option in part because if the power goes out and the FIOS doesn't, the FIOS phone has a battery backup installed in the house that will keep it working for only about four hours. Verizon made it pretty clear they were not going to encourage me to keep the land-line. Frustrated at the difficulties it was causing my work, I finally gave in and told Verizon to switch the land-line over to FIOS. They managed to do that within hours.
Mike Lambert July 5, 2012 at 06:51 pm
Mr. Surovell, your list of lessons learned is troubling on several levels. Though I'm not surprised that lesson #1 has more to do with your own personal well-being than that of your constituents - whose good graces you finally get around to recognizing in lesson #2 - let's set the record straight on WTOP's coverage of Friday's derecho (yes, with a small "d") complex. WTOP mentioned *several* times Friday afternoon that a t-storm complex was headed toward the Mid Atlantic, and a severe t-storm watch was posted for our area early evening Friday - how much more warning do you want/need?
More disturbing was your attempt to connect derechos with global warming. It was only a matter of hours/days following the event before the global warming "Chicken Littles" did so, thereby ignoring historical context and climatology of derechos (http://bit.ly/NkSe9W). Please know what you're talking about before making such sweeping, ill-informed - and yes, alarmist - statements, with NO evidence. Particularly nauseating was your descent into partisan "I know better than the VA General Assembly" self-congrats. Seriously? Consider the example of other local politicians who, in addition to providing regular, apolitical post-storm email updates (as I hope you did), included actionable details for storm aid/help, and not simply power updates on Twitter. One local pol even opened up his district office as an "unofficial" cooling center in addition to FfxCo's centers - now, THAT'S public service.
m.tracy July 5, 2012 at 07:29 pm
perhaps del surovell can get dominion to fix its notification service. i have dial phone and land line (my second phone is cordless and goes out when power is off). first two questions by dominion were answered orally, but when the recorded voice said "is this your address", it directed me to punch "1" if it was correct. can't punch "1" on a dial phone, so couldn't complete the call. please get dominion to fix this glitch.
Scott Surovell July 5, 2012 at 08:44 pm
Thanks for your response Mike.
Lesson #1 was my attempt at humor. You can take my statement about WTOP any way you want, but I'm pretty sure no one had any idea that a storm that was as or more destructive than a hurricane was approaching at 60 MPH. If it was, they certainly didn't mention it on the radio. The weather analyses I've read said the storm actually picked up further power after it cleared the Blue Ridge. I've lived here for 40 years and I've never seen a Derecho with hurricane force winds inflict this kind of damage. Dominion Resources told us in their briefing they have never seen a storm like this in the 100 year history of their company. I've also noted other changes in our local weather and there is now scientific consensus that human-induced climate change is occurring. Increased occurrences of events like derechos are part of that. I guess we can choose to disagree about it. I've sent out about 8 post-storm emails to about 2,500 constituents on my list and posted regular updates on my blog here: http://scottsurovell.blogspot.com/2012/06/nova-power-outtage-information-june-29.html I also received about 40 thank you emails for the information I provided during outage. I would encourage you to sign up for email list at www.scottsurovell.org so you are not out of the loop next time. Thanks again for your response!
Scott Surovell July 5, 2012 at 08:44 pm
Mary - I'll ask Dominion to look into that. Thanks for the suggestion!
Mike Lambert July 5, 2012 at 09:02 pm
Mr. Surovell -- duly noted on lesson #1. Having lived without AC for three days earlier this week, my humor filter is probably a bit off-kilter this week.
We would likely "agree to disagree" on the whole global warming issue -- I'm not saying that humans *cannot* affect change on climate, environment, etc., however, I also don't believe that all "freak" weather events (like 2010's incredible snow events and this past weekend's derecho) are always attributable to global warming. Finally, thanks for the links to your emails on your blog -- I couldn't find them on your delegate site, though I assumed that you were likely engaged in communications with as many folks as you could be during a difficult time. I will indeed sign up for your email list, and again, thank you for the fast response on this.
Katherine Lyon July 12, 2012 at 03:10 pm
I'm just wondering if there is any priority on people who have health needs such as having a heart condition, and needing to be in air conditioning even when the power is out. Does Dominion prioritize?

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